Ordering FAQ

What are the prices for this quality original artwork?

Cards, printed with soy ink on high quality recycled card stock - $2.30
5x7" Matted Prints, signed by the artist. Matted in an 8x10 Cream colored mat, printed with soy ink on high quality recycled paper - $12.00
11x14" Prints, signed by the artist. laser prints, printed on high quality recycled card stock. Ships flat with cardboard backing - $15.00.
18x24" Prints, signed by the artist. Printed with soy ink on high quality recycled paper. Ships in a rolled tube - $20.00
2x6" Bookmarks - $1.00 ea
Window stickers - $3.00


Is my credit card payment secure?

Yes! We offer several ways to pay for your order. You may select to use Pay Pal, which uses the most secure encryption technology available, or you may simply telephone in your credit card information by calling us at 541-342-8051. You may also opt to pay via check or money order.


What if I don't want to pay online?

There are several alternative ways to order our products. To use regular mail, just use the shopping cart as usual. At the bottom of the cart, choose the payment option "pay with check or money order" from the drop down box. Your order will be shown in a printable format; just fill in your personal information (name, shipping address, etc.), print out your order and mail it in with a check or money order. Our mailing address is on the order form and also at the bottom of this page for your convenience.


Are there other ways to order?

Yes, you can telephone in your order to us at 541-342-8051. For your convenience, you may go through our cart as usual and choose "Credit Card Transaction Via Telephone". We'll receive a copy of your order via email, so all you'll need to provide us with is your credit card information.


Can I use my paypal account?

Yes! Use our shopping cart and in the drop down box labeled "Payment Option" choose "pay pal". You'll be taken to the paypal secure website to enter your payment. Paypal will immediately send us your payment notice, and we will fill your order!

What is your delivery time?

Orders are shipped within 7 business days - often sooner!

What is your refund policy?

If you cancel your order before it has shipped, all charges will be refunded. If your order is received in damaged condition, please contact us within 3 business days of receipt for replacement. If you cancel or refuse shipment for any other reason, we will refund your charges less shipping and a 20% restocking fee.

What about my personal information?

Bright Creations values your business and respects your privacy. We will use your personal information simply to fill and ship your order. We will never trade or give away any information about you to any other party.

What is your customer service contact information?

Bright Creations
P.O.Box 11451
Eugene, OR
97440

telephone: 541-342-8051


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